Privacy Policy

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At installationtools.com ("IT") your customer trust and confidence is our priority. This document sets forth IT's Online Privacy Policy ("Privacy Policy") for this website ("Site").

By using or accessing this Site you signify your acknowledgment and assent to the Privacy Policy set forth below. If you do not agree to this policy, please do not continue to use or access this Site.

We want you to understand how we endeavor to protect your privacy when we collect and use information about you, and the steps we take to safeguard that information.

 

WHEN IS INFORMATION COLLECTED? 

As a Site visitor or IT customer, IT may collect personal information about you. This information is collected when you register with us, when you write blogs or order products, and when you sign up to receive discount emails or newsletters via email.

INFORMATION WE COLLECT:

 

IT may collect the following types of Personal Information ("Personal Information") about you ("Personal Information"): 

  • Your first and last name, mailing address, e-mail address, company name, job title, telephone and facsimile numbers. In addition, when ordering products or services on the Site, you may be asked to provide a credit card number and an expiration date. 
  • Information about your transactions with us which can include blogs and transaction information such as the type of product you purchase, the dollar value of the purchase; and the purchase date.

IT may collect the following types of general information about your visit to our Site such as:

  • Information from your computer and browser, including your IP address, cookie information, software and hardware attributes, and the page you request. 
  • Information about your Site use, including the types of services used and the frequency of Site visits, Site pages visited and products reviewed. This information is collected in aggregate form, without identifying any user individually.

USE OF BLOGS

 

Any information that you input into a blog becomes public. We do not protect any Personal Information you may disclose in a blog. We store all Blog content. We may use such content to improve our product offerings and services.

 

ACCESS TO INFORMATION: 

IT restricts access to Personal Information about you to:

  • Our employees who need to know that information in order to provide the products, services and technical support you may receive from us.
  • Affiliated third parties who need to know certain information in order to assist us in ordering and delivering to you the products and services you request.

USE OF INFORMATION:

IT may use the information we collect to create advertising offers, fulfill your requests for products and services, improve our services, respond to inquiries and customer support, contact you, and conduct market and product research. 

We use Personal Information to process and fill your orders, process shipping information and shipping confirmations, and notify you regarding your order status. 

IT may use aggregate, non-identifying statistical data for statistical analysis, marketing or similar promotional purposes. 

We provide product and other search functions for your convenience. We keep logs of the words searched to learn more about what kind of information our visitors are seeking in order to improve our services. 

IT does not sell Personal Information to third parties. 

CATEGORIES OF PARTIES TO WHICH WE MAY DISCLOSE:

 

IT may disclose your Personal Information to affiliated third parties who need to know that information in order to assist us in providing you with the products and services you receive.

 

At this time, we do not provide any Personal Information, transaction or order details to unaffiliated third parties. 

We may also disclose your Personal Information to other nonaffiliated third parties as required by law, such as in response to a subpoena or legal process. 

SECURITY PROCEDURES:

We utilize "cookies" to track your visit. We track your visit in order to improve our Site. Many common Internet browsers, allow you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your Browser instructions or help screen to learn more about these utilities.

ACCESS TO INFORMATION: 

IT uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time IT asks you for a credit card number on our Site for payment or for verification purposes, it will be SSL encrypted. Only your email (User ID), your latest password and your contact information will be stored securely on our servers. You will have to re-enter your credit card information every time you create a new order.

IT takes commercially reasonable measures to maintain a secure site. However, electronic communications and databases are subject to errors, tampering and break-ins and IT cannot guarantee or warrant that such events will not take place. Further, IT will not be liable to any Site visitors or customers for any such occurrences.

CHILDREN:

You must be 18 years of age or older in order to purchase products. If you are under the age of 18, please do not register, attempt to purchase any products or send any information to us about yourself, including your name, address or e-mail address. If we discover that we have collected any personally-identifying information from a person under the age of 13, we will remove that information from our database as soon as possible. 

LINKS TO OTHER SITES: 

Links to third party or affiliated websites are provided for your convenience only. IT is not responsible for the content or privacy practices of websites operated by third parties that are linked to our Site. Links to third party websites do not constitute sponsor endorsement, or approval by IT of content, policies or practices of such sites. Once you have left an IT website via such a link, you should check the applicable privacy policy of the third party site. 

CHANGES IN PRIVACY POLICY: 

IT reserves the right to change the Privacy Policy from time to time at its sole discretion. Any changes to the Privacy Policy will be posted herein. 

PRIVACY CONTACT INFORMATION: 

If you have any questions, comments or concerns about our privacy policy you may contact us using the information below: 

By e-mail
By Phone: 866-933-5322